I am a female senior citizen branching out and entering the travel world on my own. I came to Robert with an idea for my Florida destination, and he came up with a proposal including air, hotel, rental car, and tickets to the Florida parks. I am not computer savvy and would not have the first idea how to do this on my own. He handled all the details, and reviewed them with me, so I felt comfortable making the trip on my own. I made this trip knowing that if I encountered any issues he was only one phone call away, is a local, and would answer the call! He had my back. I will definitely be consulting with Robert for any future travel plans. I know a lot of people who try to find great deals on tickets and hotels online, and they would benefit from his personalize service and competitive pricing.